Help & info
Just type in your query, or have a look at the list of popular questions below.
Updating online banking
How do I revoke access to online banking?
If you are authorised and wish to cancel or disable a user, please call our Business Online Banking team.Learn more
How do I stop a cheque?
Follow these steps to stop a cheque through business online banking.Learn more
How do I add or remove an account to online banking?
Follow these steps to add or remove an online account.Learn more
How do I enable foreign payments?
To make foreign/international payments, you'll need to add this facility to your online banking package.Learn more
How do I add or remove dual authority/payment approval?
To add dual authority to your account, please call our Business Online Banking team. To remove dual authority, you will need to write a letter signed in accordance with your bank mandate.Learn more
How do I grant access to online banking?
If another authorised party wants access to your online banking they will need to fill in the Business Online Banking application form.Learn more