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Help & info

Just type in your query, or have a look at the list of popular questions below.


  • Do I need to let you know before I travel?

    If you are travelling within the EU, you don't need to notify us.
    Learn more

  • How much does it cost to use my card abroad?

    Find out more about charges and rates for using your card abroad.
    Learn more

  • Is there a daily withdrawal limit when I use my card abroad?

    You can use your card to withdraw £500 per card, or the equivalent in local currency, per day.
    Learn more

  • Can I order foreign currency?

    Unfortunately we no longer offer a foreign currency service.
    Learn more

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