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Help & info

Just type in your query, or have a look at the list of popular questions below.

Difficult Times

  • Can I remove another Signatory's access?

    To amend access rights, you need to complete the Change of Signatories mandate.
    Learn more

  • How do I raise an account dispute?

    If you need to raise a dispute between partners, please contact us either by calling customer services or by written letter.
    Learn more

  • What are early warning signs?

    A broad overview of some early warning signs that your business may be experiencing financial difficulty.
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  • What support can you provide through financial difficulties?

    You can receive help internally through The Co-operative Bank, where we will treat you sympathetically and positively, and we will do all that we can to help you overcome any difficulties and will work with you in reviewing your financial situation.
    Learn more

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