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Help & info

Just type in your query, or have a look at the list of popular questions below.

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  • Who do I call for general account support?

    If you are unable to find the relevant help information online, please contact our Business Customer Services team.
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  • How do I make a complaint?

    The first step is for us to understand your complaint. You can contact us by email, post or phone.
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  • Who can help me resolve issues with business online banking?

    Please search through our FAQs, or our user guides for support with general online banking queries.
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  • I have a question about foreign payment services

    If you have a query about an international payment, please contact us.
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  • Who should I call to report my card lost or stolen?

    If your card has been lost or stolen, please call us immediately.
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  • Who can I contact for Visa support?

    If you have queries about your Business charge card, please call our Visa support team.
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