Ways to pay

Whether you’re paying for goods or services in-store or online, discover the method of payment that best suits your needs.

  • Faster Payments
  • CHAPS
  • Debit card
  • Cheques and Cash

You can use the Faster Payments Service to make either immediate or future-dated transfers and bill payments, as well as standing orders.

Standing order and future-dated payments will only be processed on normal business working days.

Your payment should normally reach the beneficiary’s account immediately.

Ways to make a Faster Payment

  • Business Online Banking - A convenient way to make a faster payment
  • Telephone - Make a faster payment by calling one of our award winning Customer Service advocates.
For more information on the benefits of Faster Payments please visit:
Faster Payments website

 

  • There may be an instance where a Faster Payment won't be received by the beneficiary until the next working day or the payment may be rejected by the receiving bank. Therefore, if your payment is time-critical or is typically high value, we would recommend using CHAPS (for which an ancillary change would be levied).

CHAPS (Clearing House Automated Payment System) is a method of making same-day electronic sterling transfers, for critical and large amounts, to clearing banks in the United Kingdom.

If you have the CHAPS option within your Business Online Banking package then you can send payments online up to 5:30pm.For some customers these will need to be approved by a signatory, so will require a minimum of 2 users.

For all other customers your requests received before 4:30pm will be processed the same day – after 4:30pm, it will be processed the next business day.

Once a CHAPS payment has been sent, it cannot be returned.

Please refer to your Business Current Account tariff for CHAPS Charges

To arrange to send a CHAPS payment:

All requests need to be signed in accordance with your account mandate and on Business letter-headed paper.

Help with making payments online

Whether you need to pay for travel, hospitality or something for the office, there’s nothing more convenient than a debit card as the money comes directly out of your account, meaning you stay in complete control of your finances.

Here are some of the other ways our business debit card could benefit your business:

  • Flexibility to pay for goods and services anywhere in the world, without the hassle of writing cheques or withdrawing cash*
  • Freedom to issue up to 20 debit cards to whichever employees you want
  • Peace of mind that you can withdraw cash from a network LINK cash machines in the UK (a small fee may apply to some ATMs)
  • Worldwide access to your money, by withdrawing cash from any cash machine displaying the Plus symbol*
  • Enhanced security through Chip and PIN technology

*2.75% non sterling transaction fee on purchases in foreign currency. There may also be a 2% (Min £2) handling charge on foreign currency cash advances

Apply for a debit card

At The Co-operative Bank, we offer a swift and efficient cheque/cash processing service, where we process both Co-operative Bank, as well as third party cheques, and cash. This is particularly suited to commercial customers with large, bulk cash deposits.

If you wish to use our cheque/cash processing service please contact your Relationship Manager.

Alternatively, you may find it more convenient to deposit cheques and cash over the counter at any one of more than 11,000 Post Offices® using our Post Office® paying-in scheme.

Cash can be deposited at any Post Office® by debit card or cash deposit slip up to a maximum of £10,000 per week (of which a maximum of £250 per day can be coins) without prior arrangement.

Please be advised that some Post Office® branches can only accept cash deposits of up to £2,000 per day.

If you are likely to deposit over £10,000 cash per week and/or require a Change Giving facility you will need to call Business Customer Services to register with the address of your preferred Post Office® branch. Please allow up to three weeks for the arrangements to be made. There may be a nominal charge for this service. Please refer to your tariff.

For more information on how to utilise Post Office® services, please read the Post Office® Guide.

Contact us

If you'd like more help & information, you can: