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Switch your bank account

The Current Account Switch Service is a free service that lets you switch a business current account from one participating bank to another – in 7 business days. It’s simple and stress-free, and the full switch option is backed by the Current Account Switch Guarantee. If anything goes wrong with the switch, we will refund any interest or charges you have incurred on your old or new account as a result of a delay caused by us, as soon as we are told.

As part of the full switch, we’ll arrange everything for you, including transferring any credit balance and the closure of your old account, as well as transferring all your payments in and out (such as payments from customers and Direct Debits) to your new account with us. In addition, we will set up a payment redirection for any credits or debits from your old account, to your new one, for at least 3 years.

Please note, you will not be able to transfer an overdrawn balance to us, it is your responsibility to pay off any overdrawn balance including any fees or charges on your old account before the switch can take place.

For more information or to check if your old bank is a participating bank, go to the Current Account Switch website.

switch guarantee logo

Full Current Account Switch Service is available for

  • Businesses with an annual turnover that does not exceed £6.5 million and employs fewer than 50 people
  • Charities with an annual income of less than £6.5 million
  • Small trusts with a net asset value of less than £6.5 million
  • If you don’t qualify for a full switch or you'd rather not transfer all your payments over or close your old account, you can apply for a partial switch instead.

How do I switch?

If you don’t already hold a business current account with us for the account you want to switch, then you can apply for one here:

View our Business current accounts

Once your account is open and you have your account number and all the stationery you’ll need to operate your account, you're ready to switch and just need to complete the relevant switch form.

Switching Third Party Providers (TPP) Open Banking

We allow you to give TPPs (such as financial comparison websites, money management apps and payment services) the ability to make payments on your behalf, and to access your financial data.

If you could do this with your old account, there are a couple of simple things you’ll need to do once you switch to us.

  • Before you close your old account, check whether you have any TPP authorisations set up and if so, who with.
  • Authorisations to TPP services – including any payments you’ve set up through them won’t be transferred by the Current Account Switch Service. However, once your new account is open you can re-authorise these TPP services to access your new account by contacting them direct.

Please note: we only allow access to TPPs that are authorised by law to provide their services, so there’s a chance that your current TPP may not be supported to access Co-operative Bank accounts. Our terms and conditions provide more information about TPPs.


Important documentation

Please ensure you read the important documents below and save copies of them for future reference

Current Account Switch Agreement

Download Current Account Switch Agreement PDF

How we use your personal information

Download How we use your personal information PDF

FSCS Information Sheet and Exclusions List

Download FSCS Information Sheet and Exclusions List PDF

Contact us

If you'd like more help & information, you can: