Trusteer Rapport security software

Helping to keep you safe from online attacks when you bank online with us.

Here at The Co-operative Bank we want to make Internet banking as safe, whilst convenient as possible – giving you the added peace of mind when you bank online with us. That's why we teamed up with Trusteer to bring you Rapport security software, a free and easy to download tool designed to make your online banking even more secure.

Whilst anti virus software and firewalls provide valuable protection against fraud, the threat of online attacks continue to become increasingly sophisticated, meaning that you need to continuingly review your security solutions.

Ensure you download Rapport Security Software today to instantly help enhance your security when banking online with us.

Rapport Security Software is an online fraud prevention tool which helps protect you from online attacks which attempt to steal your personal or security information. It adds a valuable additional layer of protection which complements your existing anti virus software and firewall protection.

The software works by blocking behaviour that indicates banking malware is active on your PC. It effectively wraps a ‘shield’ around your online banking session to prevent malware from entering and attempting to steal your data and or your money.

Not only will Trusteer Rapport help protect your online banking session but you can ask it to look out for malware threats on all your web mail and online shopping accounts too – giving you a worry free online experience.

  • Instant protection upon installation – securing the connection between your computer and The Co-operative Bank Internet banking.
  • Verifies that you are connected to the genuine Co-operative Bank Internet banking website. If you unsuspectingly open up a phishing / bogus web page Trusteer Rapport will stop your data going to it.
  • Free, easy and quick to install with no need to restart your computer. Blocks out sophisticated malware threats by creating a secure tunnel for safe communication – preventing fraudsters from hijacking your online connection.
  • Designed to work quietly in the background by blocking behaviour that indicates banking malware is active on your PC, ring-fencing your personal information to prevent cyber criminals from stealing your valuable data or money.
  • Highly recommended and downloadable onto most PCs and Macs.

Great news - You are automatically protected with Trusteer Rapport Security Software when entering our banking sessions. To protect your login credentials against other sites (phishing/bogus websites) the first time you log in to internet banking following our upgrade you will be prompted to protect your login credentials with Rapport. Simply click 'protect' and continue as normal to online banking with added protection and peace of mind.

Trusteer is a world leading provider of secure browsing services and works with more than 70 leading financial institutions around the world to help keep online banking experience safe and secure from online fraudsters. It is currently used by more than 13 million internet users to protect them from the increasingly sophisticated world of cyber crime.

Find out more about Trusteer

Beware; your security details are valuable to criminals. Fraudsters can attempt to steal your information and will pose as The Co-operative Bank or other reputable organisations to gain your trust

Remember the Bank or the police will never contact you by phone, email, text or social media to:

  • ask you to confirm sensitive details or account security details in full
  • ask you to use your card reader or to provide card reader codes, or security token codes
  • ask you to move your money to a new or ‘safe’ account
  • send you a message containing a link to our online login page

If you are in any doubt as to the validity of a request for information or think that you may have revealed your security details please let us know immediately by calling 03457 213 213.^.

Remember – Trusteer Rapport security software is available free to our customers to download and will greatly enhance your security when banking online.