Operating with honesty
As an ethical bank, our customers rightly expect
us to conduct our business with honesty and
transparency – in particular in our relationships with
public institutions. We therefore make the following
• We will adopt the principles of best practice in
our relationships with public institutions, as set
out in the Association of Professional Political
Consultants (APPC) Code of Conduct or equivalent
bodies over time. We will also:
-- Publish details on a quarterly basis of all
formal meetings on behalf of The Co-operative
Bank between government ministers and
members of the Bank’s Board and Executive.
-- Never donate to a political party, politician
or party political campaign group.
• We are committed to ensuring that The
Co-operative Bank does nothing in its tax
affairs that runs contrary to either the letter or
spirit of UK tax legislation. As evidence of this,
we are signatories to the Code of Practice for
the Taxation of Banks.
The Co-operative Bank is dedicated to ensuring that
values and ethics are at the heart of our governance
as a business. We do this in the following ways:
• In November 2013, we codified values and
ethical policies in the Bank’s constitution by
writing reference to them into our Articles of
• We established a new, independently chaired
Values and Ethics Committee as a sub-
committee of the Bank’s Board to ensure
accountability for values and ethics.
• We report annually on our performance on
values and ethics, and will publish details of the
decisions we take under the Ethical Policy.
The Co-operative Bank already adopts a ‘beyond
carbon neutral’ policy offsetting our operational
greenhouse gas emissions plus an extra 10% to
address legacy issues.