What can you do online?
When using FD Online, you can:
- Check your account balance
- View your recent statements on screen and print them off
- Search for transactions of a particular type (eg cheques), date or amount range
- Transfer funds between connected Co-operative Bank accounts
- Future-date a funds transfer between Co-operative Bank accounts
- Arrange bill payments / fund transfers to other UK bank accounts*
- Arrange bill payments / fund transfers to be made in the future*
- Check the progress of items on your account
- Make BACS payments*
- Enquire if a cheque has been presented, stop cheques* and remove stops*
- Cancel Standing Orders or Direct Debits.
You can also order the following:
- Copies of cheques/credits/debits*
- Copies of statements*
- An up to date statement*
- Paying in books
- Cheque books
- Change of signature forms
- Pre-addressed envelopes.
FD online incurs a monthly service fee. These items will incur additional service charges. Please refer to your relationship manager for full details.
If you’re an existing customer with a technical question, contact Computer Banking Services on 0845 603 2921
