Report a scam
If you suspect you've received an email, text message or unsolicited correspondence from a scammer claiming to be from us, please forward it to the address below.
ihaveseenascam@co-operativebank.co.uk
Please note don’t send any confidential information such as your account details, card numbers, PINs or passwords.
Unrecognised transaction
If you have a transaction that you do not recognise on your account please call our 24 hour helpline immediately.
08457 212 212 - for current account customers
0845 600 6000 - for credit card customers
08457 213 213 - for business banking customers
