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All our call centres are based in the UK. In order to deal with your call efficiently please have all your details to hand
The Co-operative Investments
| Type of query | Telephone | Availability |
|---|---|---|
Investment enquires |
08457 46 46 46 |
8am - 8pm, Mon - Fri 8am - 5pm on Saturday |
Pensions enquiries |
08457 46 46 46 |
8am - 8pm, Mon - Fri 8am - 5pm on Saturday |
New account opening |
08457 46 46 46 |
8am - 8pm, Mon - Fri 8am - 5pm on Saturday |
Make an appointment with a financial adviser
|
0800 917 1431 |
8am - 8pm, Mon - Fri 8am - 5pm on Saturday |
The Co-operative Bank - business
| Type of query | Telephone | Availability |
|---|---|---|
Business account enquiries |
08457 213 213 |
8am - 8pm, Mon - Fri 9am - 12pm on Saturdays |
Business new account opening |
0800 764 764 |
8:30am - 6pm, Mon - Thur 8:30am - 5pm on Fridays |
Business credit card enquiries |
0845 600 6000 |
24 hours a day |
Business lost or stolen cards |
0845 600 6000 |
24 hours a day |
Business internet banking helpline |
0870 241 8532 |
8am - 6pm, Mon - Fri |
Financial Director |
08457 616 616 |
8am - 6pm, Mon - Fri |
International banking services |
08457 558 888 |
8am - 4pm, Mon - Fri |
Automated Messaging |
Try online help or call 0845 401 9126 |
24 Hours (Automated) |
Write to us
The Co-operative Bank - personal
Customer Services
PO Box 200
Delf House
Southway
Skelmersdale
WN8 6GH
The Co-operative Insurance
Customer Services
Miller Street
Manchester
M60 0AL
The Co-operative Investments
Customer Services
Miller Street
Manchester
M60 0AL
The Co-operative Bank - business
Business Customer Services
PO Box 250
Skelmersdale
WN8 6WT
Technical help
If you're experiencing problems accessing the Internet Banking service please refer to our help section . If you have referred to our Help section and are still experiencing problems, please send an e-mail to ibis@co-operativebank.co.uk. Please do not e-mail your account details or any personal information.
* Any advice from a Co-operative Financial Adviser will relate only to a range of the products and services availble from the members of the CFS Marketing Group, and a limited number of other companies.
Calls may be monitored or recorded for security and training purposes.
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Calls to 0870 numbers will cost no more than 8p per minute for BT customers. Call charges from other companies may vary and you may want to check this with your service provider.
Calls to 0800 numbers are free from a UK landline, mobile costs may vary. You may wish to check this with your mobile provider.
