Technical help

This section is designed to help you if you have any questions or if you need any more information about Internet Banking with us.

Important information for Internet Explorer users

Recently there was a problem discovered within Internet Explorer which may affect the security of your computer.

Microsoft have now issued a patch for the problem which you can download via Windows update or direct from the Microsoft website.

If you have a specific question about Internet Banking that you need answering, take a look at our frequently asked questions and answers page.

Update us with any change to your email address online by logging onto your account and selecting the Customer Services link.

Alternatively, you can call us on 0870 600 0328* which is available 24 hours a day, 7 days a week.

*Calls may be monitored or recorded for training and security purposes.