The Financial Ombudsman
The Co-operative Bank is covered by the Financial Ombudsman who resolve individual complaints against banks in the UK.
Website
www.financial-ombudsman.org.uk
enquiries@financial-ombudsman.org.uk
Address
Banking and Loans Division
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone
0845 080 1800
Making a complaint will not affect your legal rights.
