Sentinel® Card Protection

Summary of benefits

As a credit card customer we recommend Sentinel® Card Protection

  • Just £30 a year or £70 for a 3 year policy protects all payment cards and all cards held by other members of your household against loss and theft.
  • Peace of mind for 58p a week for a 1 year policy.
  • Up to £1,500* worth of fraudulent use is covered on all registered cards (Must notify Sentinel® within 24 hours of discovering the loss, after which cover rises to £75,000).

Are you planning to travel abroad?

  • Call Sentinel® anytime, from anywhere in the world, the call centre operates 24 hours a day, 365 days a year, and will accept reverse charge calls.
  • Emergency travel ticket replacement up to the value of £3,000* and an additional £3,000* to cover hotel bills, providing all cards are lost/stolen whilst stranded abroad away from permanent country of residence.
  • Can claim up to £1,000* emergency cash advance, providing all cards are lost/stolen whilst stranded abroad away from permanent country of residence.
  • Claim up to £200* personal cash should your registered cards be lost or stolen, providing all cards are lost/stolen whilst travelling outside your permanent country of residence.
  • Up to £100 to obtain temporary travel documentation, if your passport is lost or stolen whilst abroad.
  • Help in locating lost keys and luggage through a key and luggage tag retrieval service. You'll have security coded unique reference numbers so if your luggage or keys are lost anywhere in the world, Sentinel® can help ensure you are reunited with them.

Covers multiple credit cards/moving house

  • Sentinel® Card Protection covers all your payment cards and other cards held by members of your household, irrespective of card issuer.
  • Just one call to Sentinel® Card Protection will stop all your cards immediately as they will inform your card issuers on your behalf.
  • Advise Sentinel® Card Protection if you are moving house and they will inform all your card issuers of your new address.
  • 30 day free trial.

*Subject to status, Terms & Conditions apply

The Co-operative Bank is authorised and regulated by the Financial Services Authority (No. 121885), subscribes to the Banking Code, is a member of the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110).

Legal Wording

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