Community involvement
At The Co-operative Bank, we have a strong commitment to working in partnership with our local communities. We aim to contribute to the development and improvement of the community through working with charities, voluntary organisations and community organisations. In addition to competitive banking services, such as our Community Directplus account which offers free banking to charities and community groups and a customer donation fund, we aim to provide support through partnerships and involvement of our employees. Full details of our community investment and performance, including our Customers Who Care scheme and our charity cards can be found in our Sustainability Report.
Our Community Strategy focuses on three key areas:
- Financial Education and Capability – addressing the financial literacy and capability of disadvantaged groups
- Crime Reduction and Supporting Victims of Crime – working to reduce crime, prevent re-offending and support the victims of crime
- Diversity and Inclusion – facing the challenges of breaking down barriers and raising appreciation of differences.
Within these key areas, we aim to make positive and measurable changes to society by working on projects to tackle these issues. Providing funding, volunteers and influence to those who need it most – often giving assistance to groups who may struggle to get support and recognition, where other companies might not ordinarily help.