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The Co-operative Bank*
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The Bank and its
Partners

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Financial Statements 2002

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Partners : Suppliers
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who
Around 400 different businesses supplied the bank with products and services in 2002 (where expenditure was more than £10,000). Analysis of the supply base indicated that £10,000 annual spend is a more reasonable starting point for 'true' suppliers than £1,000 as previously reported. The type of relationship between the supplier and the bank varies enormously, ranging from infrequent purchases to ongoing strategic partnerships. suppliers
priorities and performance measures
Suppliers have indicated the following as important issues for consideration:
  • Prompt payment
  • Good relationships
  • Fair treatment
  • Effective communication
(Source: Financial Marketing Consultancy Research 2000) In November 2002, Nunwood Consulting conducted telephone interviews with 80 suppliers (equivalent to 20% of suppliers). Follow this link for the results of the suppliers research. The bank also reports on: suppliers - ethical and ecological screening (follow this link for more information on suppliers - ethical and ecolgical screening) and suppliers - attitudes towards the bank's ethical and ecological policies (follow this link to Suppliers: attitudes towards ethical and ecological policies).
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The above data and commentary has been audited by ethics etc...