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The Co-operative Bank*
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Ecological Sustainabilty |  Indicators |  Partnership Report 2002 |  Our Performance |  Home
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Introduction
Ecological Mission Statement
Environmental Management
Energy
Water
Persistent Bio-Accumulative Chemicals
Transport and Emissions to Air
Reduce, Reuse, Repair, Recycle
Paper and Printing >>
Land Occupied and Biodiversity Impact
Finance: Tailored Ecological Products and Services

Delivering Value
Social Responsibility

Financial Statements 2002

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Ecological Sustainability : Paper and Printing
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paper and printing
  1. Paper and printing (Raw Materials)
Suppliers National

  • Switch paying-in book covers to totally chlorine-free and 100% post-consumer waste. TARGET ACHIEVED tick
  • Test the proposed printing indicators on a range of customer stationery and literature. ACCEPTABLE PROGRESS acceptable progress
  • Begin to address the number of printed copies of electronic messages. TARGET NOT ACHIEVED cross
performance
paper purchase
* 1997   *1998   * 1999   * 2000   * 2001   * 2002
print process utilised by third party contractors
paper purchase per customer account (kg)
*1998   * 1999   * 2000   * 2001   * 2002
commentary
Background Global paper demand - the single largest use of wood fibre - has increased five-fold since the 1950s, and is expected to double again over the next 50 years.i In order to relieve pressure on the environment (and reduce the amount of paper waste going to landfill), the bank aims to use increasing amounts of recycled and totally chlorine-free paper. Printing is the UK's sixth largest manufacturing industry, but has the lowest take up of environmental policies of any major business sector.ii

Paper volume Paper purchased per customer account has decreased by 59% compared with 1997. Compared with 2001, paper purchased per customer account has fallen by 14%. This was due to a more select approach to customer direct mailings; there was a 23.2% decrease in marketing literature (231 tonnes) and 7,598,516 fewer items (17.4%) of external mail compared with 2001. The bank also saw decreases in the volume of bank statements and letterhead paper, which reduced by 15.3% and 31.8% respectively, compared with 2001. During 2002, the volume of cheque paper purchased increased by 6.6% compared with 2001, although it has reduced by 49.5% compared with 1998. The target to address the number of printed copies of electronic messages was not achieved; the volume of copier paper rose by 6.1% in 2002, and has risen by 24.2% since 1998. The bank is recommitting to this target once again. Further initiatives to reduce internal paper volumes are to be linked to the recent change in the bank's photocopier supplier. The bank has taken the opportunity to replace analogue photocopiers with multifunction devices across its main offices. Multifunction devices are able to provide print (single and double-sided), copy and fax facilities on the same machine.

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Paper type The proportion of totally chlorine-free paper decreased by 3 percentage points. The proportion of recycled paper and 100% post-consumer waste recycled paper increased by 9 percentage points and 5.4 percentage points respectively as a consequence of more of the bank's marketing literature being printed on recycled paper. Of the total paper purchased by the bank in 2002, 17.7% was elemental chlorine-free and virgin fibres. Approximately half of this relates to cheque and paying-in books, and these are governed by industry standards that specify such requirements. Working with communisis security products, the bank's main cheque supplier and their paper provider, the bank introduced a proportion of recycled paper to its cheque and credit paper during 2002. To the best of the bank's knowledge, this is a UK-first. To date, over 35 tonnes of cheque and credit paper has been purchased which contains a minimum of 33% recycled content. This recycled cheque paper has already been introduced on the bank's main cheque books for Personal customers, Corporate and Business customers and smile customers, with Visa and other lower volume books transferring subsequent to utilisation of existing stocks. During 2002, all paying-in book covers switched to 100% postconsumer waste and totally chlorine-free paper. Follow this link for details of the bank's drive to pursue ecologically-sound paper.

Printing Just over 90% (1,335 tonnes) of all printed material was commissioned from outside organisations (2001: 1,563 tonnes), the vast majority of which is lithographic printing. Following on from the Printing Seminar held in 2001,iv the bank has devised a list of challenging objectives, which it considers to be both SMART (find out more about SMART here) and consistent with The Natural Step. These are: OSPAR-free inks, vegetable-based inks, and inks applied with waterless print. In 2002, the bank, together with one of its suppliers, Horner Brothers, tested these objectives on bank letterhead paper, business cards and compliment slips. The tests indicated, for example, that the silver ink in the bank's corporate logo has a high metal content. It also highlighted that although the inks used were vegetable based, it was unclear whether they were GM-free as the soya crop originated in the USA. The bank will seek to resolve these issues in 2003.

Print analysis In 2002, the bank devised an environmental questionnaire covering its requirements for paper and printing. This questionnaire was included in a Co-operative Group-wide tender for business stationery. The eight short-listed suppliers have been analysed by the Ecology Unit and recommendations made. A final decision will be taken in 2003.

* By comparison, according to their Sustainability Report 2001, at Credit Suisse Group paper consumption per employee is 288 kg (cf. 355 kg at The Co-operative Bank). Credit Suisse Group makes no mention of chlorine bleaching or printing.
NAPM logo

TCF - Chlorine Free logo *
ethical and ecological value analysis
  • Since 1997, paper usage has reduced by 1,121 tonnes, leading to an annual saving of £4,153,000
  • Additional annual cost associated with utilisation of preferred ecologically-sound paper £89,000
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new target
  1. Switch all cheque and paying-in books to paper containing 33% recycled content.
    Adrian Smithies, Manager, Business Operations
  2. Evidence progress in the removal of 'toxic' chemicals from third party printing activities.
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The above data and commentary has been audited by ethics etc...

Data, commentary and performance assured in accordance with AA1000as.