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The Co-operative Bank*
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Delivering Value |  Indicators |  Partnership Report 2002 |  Our Performance |  Home
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Financial Statements 2002

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Delivering Value : Financial
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financial
  1. Profit before taxation
  2. Cost/Income ratio
  3. Return on equity
Shareholders Families Generations

  • Further improve the bank's profits. TARGET ACHIEVED tick
  • Maintain the reduction in the bank's cost/income ratio. TARGET ACHIEVED tick
performance
Profit before Taxation

Cost/Income Ratio

Return on Equity (After Tax)


* The Co-operative Bank p.l.c. * * MBBG: Major British Banking Group
(Source: Financial Control 2003)
commentary
Financial results In 2002, The Co-operative Bank achieved a profit before tax of £122.5 million, £15.0 million (14.0%) higher than 2001. Earnings attributable to the equity shareholder, after tax, were £78.2 million, a rise of 14.2%, and the return on opening equity, after tax, was 19.8%, a reduction of 1.2 percentage points * (cf. Major British Banking Group average of 10.3%). The increase in profitability arose from higher operating profits, before bad debts, reflecting a 6.1% rise in operating income and a further improvement of 1.7 percentage points in the cost/income ratio. Credit quality remained stable, and the charge for bad debts, which increased by £3.9 million, was better than last year at 1.60% of year-end loans and advances to customers.

Balance sheet The balance sheet remained robust throughout the year with continued strong liquidity and capital ratios. The year-end risk asset ratio was 14.1% with a Tier I Ratio of 10.6%, substantially higher than the regulatory standards. At the year-end, balance sheet liquidity was underpinned by £2.5 billion of highly-rated debt securities. In 2002, retail customer deposit and lending balances growth was relatively strong and balanced. Average customer retail deposits of £5,478 million grew by £591 million (12%) and were £1,533 million higher than retail lending balances. Average customer retail lending balances were £3,945 million in 2002, higher than last year by £402 million (11%). The growth in retail customer deposits was primarily within the personal sector. Average personal sector balances of £3,673 million were £507 million (16%) higher than last year, including strong growth in deposits at smile, the bank's full-service internet operation. Corporate average deposit balances increased by 5% to £1,805 million. During the last year, asset growth has been carefully targeted to maintain credit quality whilst maintaining a balanced portfolio of personal and corporate business. Lending increased in both the corporate and personal sectors, although growth was stronger in the personal sector with an increase in average lending by £315 million (17%) to £2,205 million. This reflected increased demand for the bank's new and wider range of mortgages along with a steady rise in Visa balances. Average corporate lending balances increased by £87 million (5%).

Operating income Operating income of £483.4 million was £27.8 million (6.1%) higher than last year, reflecting steady growth in both net interest income and non-interest income. Net interest income was £329.6 million, an increase of £16.1 million (5.1%), mainly due to growth in customer balances, partly offset by a reduction of 0.2% in the net interest margin. Product margins have remained relatively stable overall and the bank's interest spread (the difference between interest rates paid on deposits and that earned from loans) at 3.7% was unchanged from last year. The contribution of interest-free liabilities declined by 0.2% to 0.5% due to the lower interest rate environment. As a result, the overall net interest margin was 4.2% compared with 4.4% last year. Average interest-earning assets of £7,755 million increased by £580 million (8.1%), reflecting growth in retail customer lending of £402 million and an increase in wholesale market placements of £178 million. Average interest-bearing liabilities rose by £453 million (7.5%) to £6,454 million, driven by growth in average interest-bearing retail customer deposits of £496 million, partially offset by lower wholesale deposits. The increase in average interest-free balances mainly arose from higher current account balances and the bank's retained earnings. Non-interest income of £153.8 million was £11.7 million higher than last year, an increase of 8.2%. Net commission and fee income increased by £12.4 million, mainly reflecting higher inter-bank commission from the bank's expanded cash machine network together with higher Visa commission, mortgage arrangement fees and customer service fees. Insurance commission income was slightly higher than last year by £0.4 million. Other income was £1.1 million lower than last year due to lower dealing income and wholesale commission in 2002. Most of the bank's income from treasury activities is included in net interest income.

Operating costs Operating costs of £290.8 million were £8.9 million higher than last year, a rise of 3.2%. The increase in costs arose mainly from additional business development expenditure and higher staff costs. The cost/income ratio improved to 60.2%, better than last year by 1.7 percentage points. Staff costs were £5.7 million (4.9%) higher than last year, mainly reflecting the annual pay award, higher pension contributions and business growth. Staff numbers increased due to expansion in the smile and mortgage customer service centres. Other administrative expenses and depreciation costs increased by £3.2 million (1.9%), reflecting incremental expenditure on the strategic business developments such as the expanded cash machine network and new technology. System projects in 2002 included initial work on re-designing the underlying technical infrastructure of the banking systems, development of the bank's payment systems in response to banking industry initiatives, and development of modern risk management systems in line with future regulatory standards. Excluding this additional investment spending, other administrative expenses were lower than last year.

Bad and doubtful debts The profit and loss charge for bad debts of £70.1 million was £3.9 million higher than last year, mainly due to higher corporate sector provisions. The bad debt charge represented 1.60% of year-end loans and advances to customers, an improvement of 0.11% over last year. The credit quality of the personal portfolio remained stable and personal sector bad debt charges increased by only £0.5 million (0.8%). Credit criteria have been progressively tightened over the last three years and the bad debt charge increased at a slower rate than the growth in customer balances. The bank's corporate lending is largely to small and medium-sized business enterprises and credit quality has remained stable with low bad debt charges in recent years, partly reflecting the write-back of prior year provisions following the realisation of problem loans. In response to the uncertain economic outlook, credit approval standards have become more conservative, with more stringent standards related to the quality of security and the customer's ability to generate cash flow during an economic downturn. In addition, the management of potentially higher risk lending sectors has been strengthened and increased provisions have raised against a small number of accounts within these sectors to reflect this higher risk exposure. As a result, Corporate sector bad debt charges were £8.5 million, higher than in 2001 by £3.4 million. The bad debt charge as a percentage of average balances was 0.5%, compared to 0.3% last year.

Summary In 2002, the bank continued to grow strongly, despite increased competition. Profitability has risen, cost efficiency has improved and a good return on capital has been generated. Further details of the bank's financial performance are provided in the 2002 Financial Statements (follow this link to the bank's 2002 Financial Statements)i.

Value added For the first time, the bank this year provides an analysis of economic 'Value Added' (follow this link to the analysis of economic 'Value Added').ii 'Value added' expresses the contribution to national wealth made by a commercial organisation, and seeks to recognise that a variety of Partners can benefit from such wealth creation. For example, economic value can be disbursed to staff in the form of salaries and other benefits, to the state in the form of taxes, to charitable causes in the form of donations, and to owners in the form of profit, dividend and reserves.
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new targets
  1. Further improve the bank's profits.
  2. Maintain the reduction in the bank's cost/income ratio.
Mervyn Pedelty, Chief Executive
Sheila Macdonald, Chief Operating Officer
Bryce Glover, Executive Director
Richard Goddard, Executive Director
Peter Sutcliffe, Executive Director
Shelagh Everett, Director
Caroline Hendra, Director
Patrick Walsh, Director
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The above data and commentary has been audited by ethics etc...

Data, commentary and performance assured in accordance with AA1000as.