| Profit before Taxation |
£122.5m |
Better than 2001 by: 14.0% |
| Earnings attributable to Equity Shareholder (after Tax) |
£78.2m |
Better than 2001 by: 14.2% |
| Operating Income |
£483.4m |
Better than 2001 by: 6.1% |
| Operating Costs |
£290.8m |
Higher than 2001 by: 3.2% |
| Cost/Income Ratio |
60.2% |
Better than 2001 by: 1.7 percentage points |
| Charge for Bad and Doubtful Debts |
£70.1m |
| As a percentage of Loans and Advances to Customers |
1.60% |
| After Tax Return on Opening Equity Shareholder's Funds |
19.8% |
| Risk Asset Ratio: |
|
| Overall |
14.1% |
| Tier 1 |
10.6% |
| Increase in Average Retail Customer Deposits |
12% |
| Increase in Average Retail Customer Lending |
11% |
