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The Co-operative Bank*
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Partners |  Partnership Report 2001 |  Our Performance |  Home
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The Bank and its
Partners

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Financial Statements 2001

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Partners : Staff & their Families
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who
The bank had 3,981 members of staff at the end of 2001 (2000: 4,039). These figures include 101 temporary staff, but exclude 76 staff at Unity Trust Bank plciii in which The Co-operative Bank has a 27% holding. The bank had an overall staff turnover of 14% during 2001 (2000: 11%). Benchmark By comparison, The Chartered Institute of Personnel and Developmentviii report 24.7% turnover in 2000 for the finance, insurance and real estate sector. staff & their families
priorities and performance measures
Staff have indicated the following as important issues for consideration:
  • Salary package
  • Personal development and career opportunities
  • Relationships and working environment
  • Job security
  • Co-operative culture and ethical values
(Source: Keeling Staff Research 2001)

A detailed survey of staff opinion was undertaken in November 2001. 54% of staff responded (cf. 50% in July 2000). Reported data was collated by QCL Market Research (follow this link for the results of the QCL Market Research). With regard to staff, the bank also reports on staff - equal opportunities (follow this link for details of the bank's work towards delivering equal opportunities to staff); health and safety (follow this link for details of the bank's Health and Safety performance) and community - staff involvement (follow this link for details of the community staff involvement programme).
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The above data and commentary has been audited by ethics etc...