The bank had 3,981 members of
staff at the end of 2001 (2000:
4,039). These figures include
101 temporary staff, but exclude
76 staff at Unity Trust Bank plciii in
which The Co-operative Bank has
a 27% holding. The bank had an
overall staff turnover of 14% during
2001 (2000: 11%). By
comparison, The Chartered
Institute of Personnel and
Developmentviii report 24.7%
turnover in 2000 for the finance,
insurance and real estate sector.
priorities and performance measures
Staff have indicated the following
as important issues for
consideration: