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The Co-operative Bank*
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Introduction
Ethical Policy
Finance: Ethical and Ecological Screening >>
Suppliers: Ethical and Ecological Screening
Suppliers: Attitudes Towards the Bank's Ethical and Ecological Policies
Finance: Tailored Ethical Products and Services
Staff: Equal
Opportunities

Customers: Equal Opportunities
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Financial Statements 2001

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Social Responsibility : Finance: Ethical and Ecological Screening
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ethical and ecological screening
  1. Finance: ethical and ecological screening
  2. Finance: anti-money laundering [NEW INDICATOR]
Customers Staff Society

Undertake an Ethical Policy review in 2001. TARGET ACHIEVED *
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performance
Number of Referrals
Outcome of Referrals
Nature of Referrals
Declines by Issue
(Source: Ethical Policy Unit 2002)
Declines by Sector
Declines by Impact
(Source: Ethical Policy Unit 2002)
commentary
Ethical Policy review The bank's Ethical Policy was launched in 1992. Overseen by the bank's social auditor, ethics etc..., the fourth Ethical Policy review commenced in early 2001. In the February and May editions of the bank's Customer Newsletter, customers were asked to comment on the current Policy and suggest other issues which they would like to see included. An Ethical Debate forum was established on the bank's website where customer comments on Ethical Policy issues could be posted. Genetic Modification (GM) arose as a key issue from the letters and e-mails received from customers. To facilitate comment and debate on this issue the bank commissioned the Ethical Investment Research Service (EIRIS) to produce a detailed report setting out the arguments for and against a full range of potential applications for GM technology. Over 2,000 copies of the paper were requested by, and distributed to, customers.

In June, MORI facilitated four customer consultation sessions, where old and new issues were explored in greater depth. At the same time, it was considered crucial that the bank sought independent expert opinion on the detailed content and implementation of the Policy. EIRIS and the Ethical Consumer Research Association (ECRA) were asked to comment on different aspects of the Policy. ECRA also provided in-depth research and recommendations on a range of ethical issues. Input was also sought from some of the bank's affinity partners, such as the RSPB and Amnesty International (UK). All comments were evaluated, and formed the basis of a new Ethical Policy questionnaire. The questionnaire asked customers to indicate how strongly they agreed or disagreed with a series of Ethical Policy statements. It also asked customers to raise any new issues to be considered for inclusion in the Policy and to say whether they supported the bank's Ethical Policy. The bank wanted to ensure that as many customers as possible had an opportunity to participate in the review. The questionnaire was sent to personal and corporate customers with their December statements. Customers could also participate in the review on the bank's and smile's websites, in branches and by telephone request. Over 60,000 customers responded.

Ethical Policy launch The views gathered in the review directed the development of a new Ethical Policy (follow this link to our new Ethical Policy), launched in May 2002 - the tenth anniversary of the introduction of the bank's first Policy. The results of the questionnaire were analysed during February 2002 and a new Policy drafted. The adoption of new issues within the Policy required the bank to review its existing portfolio of corporate customers and, where necessary, to disengage from investment in certain corporate activities. This activity was completed prior to the launch of the new Policy. A copy of the new Policy will be sent to all customers. This will highlight the new issues adopted, the bank's approach to those issues and the level of support for each issue. Ethical staff advocates, who act as points of information throughout the business, will receive appropriate training on any new areas of activity.

Ethical Policy implementation During 2001, the Ethical Policy Unit reviewed the acceptability of 147 potential finance opportunities. Of those, 35% were found to be in conflict with the bank's Ethical Policy. From the data presented, the rationale for business decline is usually obvious. In the following instances, further explanation is necessary:
  • The bank was approached to consider finance for a major UK engineering group involved in pipeline construction in the Sudan. The level of concern over the ecological and social impact of this venture meant that the bank was unable to support those companies engaged in the project.
  • The bank's policy on the nuclear industry extends to not investing in any business which owns or operates a nuclear power plant or is in any business supplying major products or services for nuclear power plants. During the year, the bank declined to be involved in two businesses supplying the industry.
  • The bank considers the acceptability of road construction proposals on a case by case basis, taking into account the specific ecological and social impact of each proposal. During the year, the bank was approached to support a major road construction project. It was unable to assist, primarily because the project failed to respect a number of Sites of Special Scientific Interest.
  • The bank's policies on animal welfare meant it did not deal with eight organisations during 2001. Five organisations were involved in the production of cosmetics and household products and did not have a satisfactory animal testing policy. Two organisations were involved in intensive farming. One organisation was involved in blood sports.
Anti-money laundering Money laundering is the disguising of funds derived from criminal activity to give them legal respectability. It has been estimated by the International Monetary Fundi that such financial flows are equivalent to between 2 and 5% of global Gross Domestic Product. With effect from December 2001, the Financial Services Authority (FSA) has assumed greater formal powers to supervise and, where necessary, enforce corporate and individual compliance with laws and regulations relating to money laundering. All bank staff are obliged to report any transaction which they suspect might be related to drugs, terrorism or other serious crimes. Equally importantly, they are instructed not to reveal to a customer that they are being investigated. The bank is in the process of implementing additional awareness and training measures to underpin its full compliance with FSA requirements. Additionally, a money laundering helpdesk has been launched to help staff with any queries. It is widely accepted that, compared to other sectors of the economy, financial services has more rigorous anti-money laundering management systems. For example, of the 18,000 Suspicious Disclosures made to the National Criminal Investigation Services (NCIS) in 2000, more than 60% were attributable to banks, whilst just 2% arose from solicitors and accountants.
  1. Financial Times, June 2001
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ethical and ecological value analysis
  • Estimated annualised gross income foregone for ethical reasons. It should be noted that this figure relates only to that portion of business declined where a referral was made to the Ethical Policy Unit. There are many other business opportunities foregone, where staff decline business, without referral, knowing the business would be in breach of the bank's Ethical Policy £2,528,000
  • External research, audit and commentary, annual costs relating to ethics and ecology £340,000
  • Internal annual overhead associated with maintenance and development of ethical and ecological management and performance £398,000
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new targets
  1. Review and revise screening systems to ensure consistent implementation of the new Ethical Policy.
    Barry Clavin, Ethical Policy Manager

  2. Issue a money laundering staff handbook.
    David Allsop, Money Laundering Operations Manager

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The above data and commentary has been audited by ethics etc...