Around 480 different businesses
supplied the bank with products
and services in 2001 (where
expenditure was more than
£1,000). The type of relationship
between the supplier and the bank
varies enormously, ranging from
single purchases, to ongoing
strategic partnerships.
priorities and performance measures
Suppliers have indicated the
following as important issues for
consideration:
Prompt payment
Good relationships
Fair treatment
Effective communication
Source: Financial Marketing
Consultancy Research 2000)