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Highlights >> Performance Indicators Chairman's Statement Chief Executive's Overview Operating And Financial Review Key Extracts Partnership Report 2001 Help us improve our website

Financial Statements 2001 : Highlights Profit before Taxation £107.5m Better than 2000 by: 11.6% Earnings attributable to Equity Shareholder (after Tax) £68.5m Better than 2000 by: 15.7% Operating Income £455.6m Better than 2000 by: 6.2% Operating Costs £281.9m Higher than 2000 by: 3.3% Cost/Income Ratio 61.9% Better than 2000 by: 1.7 percentage points Charge for Bad and Doubtful Debts £66.2m As a percentage of Loans and Advances to Customers 1.71% After Tax Return on Opening Equity Shareholder's Funds 21.1% Risk Asset Ratio:   Overall 13.7% Tier 1 9.9% Increase in Average Retail Customer Deposits 24% Increase in Average Retail Customer Lending 16% Continue to: Performance Indicators Back To Top