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The amount of money we lend you.

APR (Annual Percentage Rate)

A standard way of expressing interest rates which allows you to compare the cost of different mortgages - including those from different lenders - on a 'like-for-like' basis. It takes into account costs such as fees for valuations, legal services and administration. The APR calculation is set by legislation and assumes the mortgage will run its full term.

Application Fee

A charge for the administration involved in setting up your mortgage.

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Base Rate

The interest rate set by the Bank of England.

Buildings Insurance

Protects your property against the financial effects of hazards such as fire, floods and subsidence. It is a condition of taking a mortgage with us that you have adequate buildings insurance.

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The amount of money you borrow.

Capped Rate Mortgage

A variable rate of interest that is guaranteed not to go above a certain level. Your payments, therefore, go up and down as the mortgage rate changes but never above the agreed 'cap'.

Capital and Interest Mortgage

A mortgage where you make monthly repayments over an agreed number of years to cover both the capital you have borrowed and the interest charged. At the end of the term, provided you have made payments when they fall due, you should owe nothing. Also called a 'Repayment Mortgage'. See also 'Interest Only Mortgage'.

CAT Standard Mortgage

A mortgage which meets standards set by the Government for fair Charges, easy Access and decent Terms. Criteria includes interest calculated daily, minimum loan amount of £10,000 and advertising must be fair and clear.

Completion Date

The day when ownership of your property is passed to you and all conditions of the mortgage come into effect. The balance of the purchase price is paid and the seller hands over the deeds. The seller must move out on this date and you can move in. Your completion date is agreed when contracts are exchanged.

Contents Insurance

Protects the items in your home, such as furniture and personal possessions, against theft, loss and damage.


The legal work carried out to transfer ownership of the property from the seller to the buyer. Usually carried out by a solicitor or licensed conveyancer.

Credit Reference Agencies

Organisations licensed under the Consumer Credit Act 1974 to hold information about the credit history of individuals. Lenders refer to these agencies to assist in making decisions about your application.

Credit Scoring

Credit Scoring uses statistical techniques to measure the likelihood that an application for a loan will be a good credit risk. Lenders use this system to assist them in making decisions about your application.

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Daily Interest

The interest on your mortgage is calculated on a daily basis, which means that as soon as you make a capital payment your interest is reduced.


The fees paid by your solicitor in the process of buying or selling your property including HM Land Registry fees, stamp duty and search fees. They are passed onto you.

Discounted Rate

A rate of interest that is charged at a set percentage below the Standard Variable Rate (SVR) for a set period of time. Payments are therefore variable but at a lower amount than the SVR initially.

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Early Repayment Charge

A charge made by some lenders if some - or all - of the money you have borrowed is paid off before an agreed date.

Endowment Mortgage

A life policy used as a repayment vehicle to pay off a mortgage loan.


The difference between the value of your property and the outstanding balance on your mortgage. For example, if your property is worth £200,000 and you have a £90,000 mortgage, you have 'equity' in it of £110,000.

Exchange of Contracts

The process of exchanging contracts to buy or sell a property. The completion date is set at this time. Once the contracts have been exchanged, you are legally obliged to buy the property and the seller to sell it to you.

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First Time Buyer

An applicant (or applicants if it is a joint application) who has never acquired an interest in property anywhere in the world.

Fixed Rate

A rate of interest guaranteed not to change over a fixed period of time. Repayments are set at a certain level, typically for one, two or five years, at which point you are usually moved to the lender's standard variable rate.

Flexible Mortgage

A mortgage which provides the customer with a number of flexible benefits such as allowing overpayments or underpayments or taking a payment holiday.


Freehold ownership means you own both the property and the land on which it stands. (See 'Leasehold'). Freehold rights are the highest and most secure type.

Further Advance

Further borrowing against your property in addition to your initial advance.

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Ground Rent

An annual fee paid by the leasehold owner of a property to the freehold owner.

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HM Land Registry

The official organisation that keeps records of properties in England and Wales. Transfer of ownership now has to be registered with HM Land Registry.

Homebuyers Report

A survey carried out by a professional surveyor from which you receive a report stating the condition of a property and whether or not any repairs need to be carried out. This service is less thorough than a full 'structural survey' (which might be more useful for older properties), but provides reasonably detailed information at a slightly higher outlay than a basic valuation.

Higher Lending Charge

A single premium policy, often paid by the borrower prior to completion to insure the lender against any losses selling your property if you fail to keep up the mortgage payments. Not all lenders charge this (including The Co-operative Bank) and you are only likely to come across this fee if you borrow more than 90% of the value of your home.

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Interest Only Mortgage

A mortgage where your monthly payments only cover the interest incurred on the mortgage. The capital is usually repaid at the end of the mortgage term using proceeds from an investment vehicle taken out for that purpose. See also 'Repayment Mortgage'.
Please note: we currently only offer new loans on a repayment basis.


An individual, firm or organisation which helps customers to choose a mortgage and introduces mortgage applications to lenders. These include estate agents, mortgage brokers, independent financial advisors, solicitors, accountants and life assurance companies.

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Key Facts Illustration

A Key Facts Illustration (KFI) outlines the key features of the mortgage in a standard format which allows easy comparison with other mortgages.

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Land Registry

If you own a property which you don’t live in, help protect yourself by keeping your contact information with the Land Registry up to date and registering a Restriction.  This service is free and means that Land Registry will contact you to advise you if an attempt is made to sell your property or register a mortgage against it.


Where the Freehold owner of land or property allows the property or land to be leased by a tenant for a fixed period of time.

Loan to Value (LTV)

A way of showing the amount of the loan against the value of the property. For example, a mortgage of £70,000 on a property worth £100,000 has an LTV of 70%.

Lump Sum Repayment

The payment of an amount of money into your account on top of your normal monthly payment.

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A long-term loan secured on a property.

Mortgage Deed

The legal document between lender and borrower which secures the loan against your property.


The lender.


The borrower.

MPPI - Mortgage Payments Protection Insurance

Protects you against loss of income by helping you meet your mortgage payments should you become unable to work because of an accident, illness or unemployment.

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Negative Equity

Where the loan amount outstanding exceeds the market value of the property held as security. Customers should ensure they can afford their mortgage, in the event that house prices fall and this situation occurs.

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If you move house you may be able to transfer your existing mortgage product onto a new mortgage for your new property if you stay with the same lender.


The person or persons who buy the property.

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When you pay off the outstanding balance of your mortgage.


When you switch your existing mortgage to another lender.

Repayment Administration Fee

A fee charged by lenders for discharging a mortgage when it has been repaid in full.

Repayment Mortgage

See 'Capital and Interest Mortgage'.

Repayment Strategy

An investment (usually an ISA, endowment policy or pension) which is used to repay an interest only mortgage at the end of the term.

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A secured loan is underpinned by your property (includes assets such as Title Deeds to your house, life policies etc). If you do not repay your mortgage, the lender has the right to sell these assets.

Stamp Duty

A government tax you have to pay on the conveyance of your property if it costs more than £125,000. The amount due depends on the value of the property. Current arrangements for stamp duty are subject to government policy and may change in the future.

Standard Variable Rate (SVR)

A rate of interest set by a lender on a mortgage. This can vary. Repayments for customers on their lender's SVR go up and down as the mortgage rate changes (usually move in line with Bank of England base rate).

Structural Survey

A detailed survey carried out by a professional surveyor on your behalf. This is generally recommended for older properties.

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The number of years over which you pay back your mortgage.

Term Assurance

Protects your family by repaying your mortgage should the worst happen and you (or your partner, if you hold the property jointly) die.


The legal right to ownership of a property.

Title Deeds

The documents showing the ownership of a property.

Tracker Mortgage

A mortgage where the interest rate is guaranteed to be a set amount above or below the Bank of England base rate for a set period of time. Payments, therefore, vary in line with changes to that rate.

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A basic assessment of the condition and value of the property you are buying which gives the lender the information needed to decide whether or not to lend on it.

Variable Rate

A mortgage interest rate which can rise and fall in line with changes in interest rates in the economy as a whole.


The person or persons selling a property.

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If you are experiencing trouble with paying your mortgage, we can help and give you advice, please ring our mortgage helpline on 0161 829 4668^ or view the paying your mortgage section.

Your home may be repossessed if you do not keep up repayments on your mortgage