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By continuing to use the site you agree that we can save them on your device. Cookies are small text files which are placed on your computer and which remember your preferences/some details of your visit. Our cookies don’t collect personal information. For more information, please read our updated privacy and cookie policy, which also explains how to disable cookies if you wish to.

Payment methods

Direct Debits

Direct Debits make paying bills easier, saving you time and money. You can pay utility bills, credit card bills, mortgage / rent payments or a monthly / annual membership fee / subscription.

A Direct Debit is an instruction from you authorising an organisation to collect varying amounts from your bank account.

For more information please visit the pay your way website.

Standing orders

Standing orders mean you do not need to remember to pay a regular commitment such as your mortgage / rent or fixed monthly bills. A standing order is an instruction you give to make a set payment to another account. Your bank will debit your account on the day specified and transfer the funds to the person or business concerned.

Standing orders are made using the Faster Payment Service which means the funds will usually arrive within two hours.

Where a Faster Payment cannot be made, for example, in the event that the recipient bank does not accept faster payments or the payment value exceeds any internal payment limits and/or any Faster Payment Scheme limits, we will offer you an alternative payment arrangements such as CHAPS. There may be a charge for this service, details of which are set out in the account charges leaflet, and we will discuss whether these charges apply before you proceed with the payment

For more information please visit the pay your way website.

Bill payments

Bill payments allow you to send funds at any time and gives you control over when payments are made. You can even set up a payment for a future date to pay a bill whilst you are away. Bill payments can be used to pay utility bills, credit card bills or ad hoc bills. Paying this way allows you to send a reference number with your payment e.g. a credit card number or a telephone account number.

Bill payments are made using the Faster Payment Service which means, in most cases, the funds will arrive within two hours on a business day. Requests made after 8pm will not be executed until the next business day.

Where a Faster Payment cannot be made, for example, in the event that the recipient bank does not accept faster payments or the payment value exceeds any internal payment limits and/or any Faster Payment Scheme limits, we will offer you an alternative payment arrangements such as CHAPS. There may be a charge for this service, details of which are set out in the account charges leaflet, and we will discuss whether these charges apply before you proceed with the payment

For more information please visit the pay your way website.

Fund transfers

A funds transfer is an easy way to move money from one UK bank to another giving you control over when the payment is made. This could be used for moving funds between your own accounts, transferring money to another person or paying somebody for goods/services provided. A funds transfer can be set up for a future date if you are going to be away.

Funds transfers are made using the Faster Payment Service which means, in most cases, the funds will arrive within two hours on a business day. Requests made after 8pm may not be executed until the next business day.

Where a Faster Payment cannot be made, for example, in the event that the recipient bank does not accept faster payments or the payment value exceeds any internal payment limits and/or any Faster Payment Scheme limits, we will offer you an alternative payment arrangements such as CHAPS. There may be a charge for this service, details of which are set out in the account charges leaflet, and we will discuss whether these charges apply before you proceed with the payment

For more information please visit the pay your way website.

Debit card

Your Co-operative Bank Visa debit card is the simple, safe and sensible way to pay for your everyday goods and services at home and abroad, online or on the high street.

It’s the only card you need, making your life easier when you need to pay for essentials like: your weekly grocery shopping, petrol, train or plane tickets, clothes or shopping trips and meals out or cinema and concert tickets. All transactions made at an internet merchant provide added protection.

For more information please visit the pay your way website.

Cheques

Although the cheque guarantee scheme has now been withdrawn cheques are still widely accepted. They can be used for paying bills through the post, paying for goods/services at merchants who do not accept card payments, for gifts and for school dinners/trips etc.

If you pay a cheque into your account you can expect to earn interest (if applicable) after two working days. Although funds can be withdrawn after four working days, a cheque can still be reclaimed up until the end of day six. For more information please see the cheque clearing cycle.

For more information please visit the pay your way website.

Chaps

Using a CHAPS payment gives certainty when a major payment has to reach the payee on the same working day. A typical example of this is a house purchase/completion. There is a £25 charge for a CHAPS payment.

For more information please visit the pay your way website.