Key points to note:
- Your RSPB credit card will be transferred to a Co-operative Bank credit card from 31 August 2016
- No donations (from using your card) will be made to the RSPB from that date onwards
- Your new replacement card will be with you by 31 August 2016
- Your credit card number will remain the same and you’ll be able to use your card immediately with your existing PIN; the interest rates and credit limit on your account will continue without change.
Please read and keep your new terms and conditions and Summary of Changes which are efective on all credit cards from 31 August 2016.
You can find an example of the letter you would have been sent recently regarding these changes here, and there are some FAQs below.
Why can’t I get an RSPB credit card anymore?
Our relationship with RSPB has ended through mutual agreement. The revenue we provide to RSPB as a charity is no longer sustainable.
As of the 31st August 2016, your RSPB credit card will be automatically transferred to a Cooperative Bank credit card, so you’ll no longer be able to donate with credit card payments. However, everything else about the card will remain the same - like your PIN, credit card details, and interest rates and credit limit on your account.
When will I get my new credit card once the RSPB card is void?
Your new credit card will be with you by the 31st August 2016.
Make sure you keep your new Terms and Conditions handy, as well as the Summary of Changes that will be sent with your new credit card.
Can I still donate to RSPB through credit card payments before the 31st August 2016?
Any spending on your credit card between now and the 30th August 2016 will still accrue towards donations.
After the 31st August 2016 all donations to the RSPB will cease with immediate efect. All our other Afnity credit cards, like Oxfam and Tearfund, remain unchanged.
Couldn’t you reduce the amount we donate on the RSPB credit card instead?
If we reduced the value of donations for every £100 spent, the cost of the scheme would outweigh the benefit to the RSPB.
We’ve donated over £7 million during our relationship with the RSPB - something we’re very proud of. We feel that the best way to end our relationship is on this positive note, knowing we’ve made a diference to wildlife around the UK and beyond.
How much have I donated on my RSPB credit card, personally?
We can’t advise you on how much you’ve individually donated to the RSPB.
Donations are paid at a rate of 25p for every £100 spent on a card, so you may be able to calculate it yourself by looking through your past credit card bills and statements.
Now that the RSPB credit card is being phased out, how can I continue to donate to the RSPB?
Visit www.RSPB.org.uk for more details.
You can visit the RSPB website address to make one-of donations, regular donations, or a donation in memory of a loved one.
I don’t want to accept the terms and conditions you are offering me instead of the RSPB credit card. What are my options?
We’re sorry to hear that. You have the option to choose a new charity credit card, or close your account at any time before 31st August 2016.
Your credit limit and interest rates will remain the same. These changes only afect the general terms and conditions of this credit card, which includes the removal of donations to the RSPB.
We do ofer a range of cards, like cards for Amnesty International, Oxfam and Tearfund. If you decide to apply for a diferent card, please note that we’re unable to transfer your balance from one Co-operative Bank card to another Co-operative Bank card.
You have the option to close your account completely, at any time before 31st August 2016. You must repay any balance outstanding including interest and charges that are due before the account can be closed. The Bank will not charge you for closing the account.