If you’re responsible for the banking needs of a business, charity or voluntary organisation, you’re already likely to have a pretty clear view of what you’re looking for from your bank. The kind of relationship, advice and service levels you need are very much your concern, we respect that. Yet at a time when ethical issues are increasingly relevant to business, being with a bank that takes its ethical responsibilities seriously could be a valuable business asset.
So what do we do?
First and foremost we organise ourselves to deliver what we believe you and your organisation need. We have a flexible range of accounts and financial services for business and community organisations. We offer flexible access to your account, including our Internet banking service. We provide support with a team of people dedicated to providing the best levels of service to you. And our 5 customer guarantees make sure we look after your business from day one.
How we make a difference?
We’re the only UK high street bank with a customer-led Ethical Policy. We’ve had it since 1992. Making the world a better place is part of our Co-operative values and we’re delighted to continue to nurture it.
Our policy covers a whole range of issues, but essentially means we won’t invest your money in businesses which conflict with your ethical concerns. At the same time we commit to supporting a variety of good causes – without undermining the quality of our service.
By regularly asking your opinion we make sure it reflects our customers’ view of the world and how we use your money.