Important security information for customers

Beware; your security details are valuable to criminals. Fraudsters can attempt to steal your information and will pose as The Co-operative Bank or other reputable organisations to gain your trust

Remember: The Co-operative Bank will never:

Contact you by any means to ask for your full security details or to ask you to reload your security information.

We never send you emails asking you to take urgent action for fraud or security purposes.

If you are in any doubt as to the validity of a request for information or think that you may have revealed your security details please let us know immediately by calling 03457 212 212^.

Remember – Trusteer Rapport security software is available free to our customers to download and will greatly enhance your security when banking online.