Thinking about your own reasons for being a customer of
The Co-operative Bank, how important or not would you
say the Bank’s Ethical Policy is, compared to other reasons
for banking with The Co-operative Bank?
We want to understand how important the existing and potential
new areas of our Ethical Policy are to you. Please rank your top
four options in order of how important they are to you personally.
The Co-operative Bank’s Ethical Policy is currently focused on
five areas. We are considering extending the policy to cover new
areas. In addition we want to ensure our Ethical Policy reflects
the co-operative values of self-help, self-responsibility,
democracy, equality, equity and solidarity and the ethical values
of honesty, openness, social responsibility and caring for others.
We want these values to translate to policies that are relevant
for a Bank. In future, which of the following areas do you think
The Co-operative Bank should focus on in its Ethical Policy?
The Co-operative Bank has supported a range of good causes
through donations of money, our time, fundraising, and product
promotions. Which types of good causes would you like
The Co-operative Bank to prioritise for support in the future?
As a result of the financial crisis there is a growing public debate
about the need for a more responsible culture in the banking
sector. Which of the following actions do you believe are most
important in ensuring that The Co-operative Bank promotes
The Co-operative Bank believes that treating customers fairly is
a fundamental value of an ethical bank. Which of the following
actions do you believe are most important in ensuring that
The Co-operative Bank treats customers fairly?
The Co-operative Bank believes that operating with honesty and
transparency is a fundamental value of an ethical bank. Which
of the following actions do you believe are most important in
ensuring that The Co-operative Bank operates with honesty
Over the next couple of pages we’ve compiled the questions that we asked our customers and colleagues in our Values
and Ethics Poll. To find out how they responded, simply click on the ‘view results’ button next to each question.
1-7View results View results View results View results View results View results View results
Poll Questions 1-7Poll Questions 8-16
Values and Ethics