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Page Background Question 1 Results Question 2 Results Question 3 Results Question 4 Results Question 5 Results Question 6 Results Question 7 Results Question 8 Results Question 12 Results Question 9 Results Question 13 Results Question 10 Results Question 14 Results Question 11 Results Question 15 Results Question 16 Results Introduction

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Thinking about your own reasons for being a customer of

The Co-operative Bank, how important or not would you

say the Bank’s Ethical Policy is, compared to other reasons

for banking with The Co-operative Bank?

We want to understand how important the existing and potential

new areas of our Ethical Policy are to you. Please rank your top

four options in order of how important they are to you personally.

The Co-operative Bank’s Ethical Policy is currently focused on

five areas. We are considering extending the policy to cover new

areas. In addition we want to ensure our Ethical Policy reflects

the co-operative values of self-help, self-responsibility,

democracy, equality, equity and solidarity and the ethical values

of honesty, openness, social responsibility and caring for others.

We want these values to translate to policies that are relevant

for a Bank. In future, which of the following areas do you think

The Co-operative Bank should focus on in its Ethical Policy?

The Co-operative Bank has supported a range of good causes

through donations of money, our time, fundraising, and product

promotions. Which types of good causes would you like

The Co-operative Bank to prioritise for support in the future?

Poll Questions

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

As a result of the financial crisis there is a growing public debate

about the need for a more responsible culture in the banking

sector. Which of the following actions do you believe are most

important in ensuring that The Co-operative Bank promotes

responsible banking?

The Co-operative Bank believes that treating customers fairly is

a fundamental value of an ethical bank. Which of the following

actions do you believe are most important in ensuring that

The Co-operative Bank treats customers fairly?

The Co-operative Bank believes that operating with honesty and

transparency is a fundamental value of an ethical bank. Which

of the following actions do you believe are most important in

ensuring that The Co-operative Bank operates with honesty

and transparency?

Over the next couple of pages we’ve compiled the questions that we asked our customers and colleagues in our Values

and Ethics Poll. To find out how they responded, simply click on the ‘view results’ button next to each question.

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Poll Questions 1-7

Poll Questions 8-16

Links

Values and Ethics

Poll 2014

Poll Results