What is the Customer Donation Fund?
It encourages community groups to continue the valuable work they do in their local communities. Our Community Directplus customers can apply for a grant of up to £1,000 to support their special projects and fundraising activities.
Ready to apply?
How does it work?
For every £100 increase in the overall balances we hold for Community Directplus accounts, we add 20p to the Customer Donation Fund.
Every month a business credit card is kept open, we'll contribute £1 per account per month to our Customer Donation Fund
Am I eligible?
Check you’re eligible to apply for the fund
To be eligible to apply for the fund you must hold a Community Directplus account.
If you don’t have an account, you can find out more about the Community Directplus account here.
1,252
community projects across the UK supported, from community centres to mental health programmes
£1.1m
donated to date to our community customers
£5,000
minimum is donated at least twice a year
Giving back £20,000 in 2024
This year, we are proud to sponsor the Sport Gives Back Awards, a ceremony that recognises individuals and organisations that use sport to change lives. In addition to this, up to £20,000 from our Customer Donation Fund will be donated to existing Community Directplus customers who make a difference through sport.
Apply for the Customer Donation Fund
Any interested Community Directplus account holders can apply for up to £1,000 from the fund to support their community initiatives and activities.
Applications are open all year round. We assess applications received from 1 October to 31 March in April.
Applications received from 1 April to 30 September are assessed in October.
Frozen Light
A multi-sensory theatre in Norwich to support people with profound and multiple learning disabilities.
Complex Connexions
A not-for-profit organisation based in Northumberland offering support to parents of children and teens who are neurodivergent.
Dig In
A Preston-based charity providing vital peer support and therapeutic activities for current and veteran members of the Armed Forces, Emergency services and their family members.
Sound Waves Foundation
Empowering deaf children and young adults so they can achieve their true potential in education and life, by using technology to aid learning.
Saffron Sheffield
Provides specialist counselling and psychotherapy to women in Sheffield who have experienced trauma or abuse in childhood or adulthood.
SICK! Festival
Working with young people around North Manchester to develop creative projects that address violence and crime issues arising in the local community.